Privacy Policy
Last updated: February 14, 2026
GamesBay operates this website and online store, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services, we may collect:
- Contact details such as your name, billing address, email address, and phone number.
- Payment information such as payment method details and transaction confirmations. Payment processing is handled securely by our payment providers and we do not store full card numbers.
- Account information including username, password, and account preferences.
- Transaction information including items viewed, added to cart, purchased, refunded, or canceled.
- Communications including messages sent to customer support.
- Device information such as IP address, browser type, and device identifiers.
- Usage information regarding how you interact with our website.
Sources of Personal Information
- Directly from you when you create an account, place an order, or contact us.
- Automatically through cookies and similar technologies when you use our website.
- From service providers who assist with payment processing, fraud prevention, analytics, and hosting.
How We Use Your Personal Information
- To provide and operate the Services, process orders, manage accounts, and deliver purchases.
- To improve and personalize your experience, including product recommendations.
- For marketing purposes, where permitted by law. You may unsubscribe at any time.
- For security and fraud prevention, including monitoring suspicious activity.
- To comply with legal obligations and enforce our terms and policies.
How We Share Personal Information
We may share personal information with:
- Payment processors and fraud prevention providers.
- Hosting providers, analytics providers, and technical service providers.
- Authorities or regulators where required by law.
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the website, improve functionality, analyze traffic, and support advertising activities. You can control cookies through your browser settings.
Children’s Data
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is completely secure.
Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
International Transfers
Your personal information may be processed in countries outside your own. Where required, we use appropriate safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@gamesbay.com