General Questions
Simple. You purchase, then we deliver the account digitally. Instant delivery in most cases.
- Almost always delivered instantly via email.
- If not instant, we deliver manually within 24 hours maximum.
- You can also check your website account (the email you used to purchase) to see if your digital product was delivered.
- If it has been longer than 24 hours, contact us via live chat.
We’ve been selling accounts since 2022. If you want, you can check our customer feedback and reviews.
- We only sell new accounts. This is stated in the product title, description, and image.
- In-game currencies and items are tied to a specific account and cannot be transferred to another account.
Yes. You can buy as many accounts as you want. Each order is delivered normally.
- Log in using Nintendo and send the verification code to the provided email address.
- Receive verification codes from: https://tempmail.plus/en/#!/ (enter the provided email address).
- If the email domain is @mail5th.com, receive codes from: https://mail5th.com/login
At checkout, after you click the “Checkout” button from the cart.
Yes. We can do a paid custom scouting request for a specific account. Contact us via live chat with exactly what you need.
Email / 2FA / Auth Codes Issues
- If your account came with an email, your login details were likely provided as email plus email password.
- Go to the email provider’s official website and log in using the provided email credentials.
- If your details were provided as email plus password only, then the email password is usually the same as the game password.
Use the provider that matches the email domain you received:
- @outlook.com: https://outlook.com/
- @8you.top: http://mailcode.admining.cn/
- Rambler: https://mail.rambler.ru/
- @mail5th.com: https://mail5th.com/login
- @163.com: https://mail.163.com/
- @ssr6.top: http://mail.gazhkj.com/
- @shouyouzd.com: http://jiakechong.top:888/
- @yx11.net: http://mail.yx11.net/
- @66email.cn / @521521521.cn: http://43.143.98.133/
- @goeschman.com: https://byssr.com/d/em2
- @yesmail.vip: https://mail.rurl.vip/
- @mesh163.com: http://185.242.234.90/
- @nyzcmy.site: https://byssr.com/d/em3
Click the blue “Next” button at the bottom and enter your phone number to unlock the mailbox.
Hoyoverse (Genshin, HSR, ZZZ etc)
Your account can come with different email providers. If you have issues logging in, contact us and we’ll point you to the correct login steps for your specific email provider.
- If you are already logged in on PS4/PS5, create a new PSN account first.
- Log in to the HoYoverse account site and link an email: https://account.hoyoverse.com/
- Launch the game on the new PSN and log in using the linked email.
Accounts come with an email you can access, so you can take full ownership of what you purchased.
Login here: https://mail.rambler.ru/
Common Errors
Wait a few days (usually 6 to 7) without attempting to log in. Avoid VPNs and repeated attempts, because it can extend the cooldown due to security systems.
If this happens, wait a few hours and reinstall the game.
This usually means you selected the wrong server or region. Switch server and try again.
Have any other question?
Email us at contact@gamesbay.com or send us a message via our Live Chat.
Please make sure you’ve read our FAQs, as most of the time the answer to your question will be there already.